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Privacy notice

Last updated: 19 Sep 2026

The full text is available in English, Traditional Chinese and Simplified Chinese. If versions differ, the English version prevails.

This notice explains what personal data ProMarkets collects, why, who can see it, how long we keep it and what rights you have. It applies to promarkets.net and to visitors and members wherever they are. It is short because we collect very little.

1. Who we are

2. What we collect and when

3. Why we use it

PurposeDataLegal basis
Run your account and let you sign inName, email address, password hash, languagePerformance of our agreement with you
Show sellers' contact details to membersYour member accountPerformance of our agreement with you
Review applications to sellApplication details, accountSteps you asked us to take before an agreement
Reply to feedback and fix problemsMessage, email address, page, language, browser typeOur legitimate interest in running and improving the site
Protect the site against fraud, spam and attacksIP address, attempt counters, security-check results, server logsOur legitimate interest in security
Meet legal obligationsAny of the above, only as requiredLegal obligation

We do not use your data for direct marketing, advertising or profiling, and we never sell or share it for anyone's marketing or targeted advertising. If we ever want to send you marketing, we will ask for your consent first, and you will be able to withdraw it at any time.

4. Who can see it

5. International transfers

6. How long we keep it

DataHow long
AccountUntil you ask us to close it; then deleted within 30 days
Account whose email address was never confirmed30 days, then deleted automatically
Email-confirmation and password-reset links24 hours and 1 hour; then deleted automatically
Applications to sellAs long as the account exists
Feedback messages24 months, then deleted automatically
Attempt counters and security-check recordsUp to 24 hours
The site's security logs12 months, then deleted automatically
Web server logs kept by our hostAccording to the host's own schedule

If the law requires us to keep something longer, for example because of a dispute, we keep only what is needed for as long as it is needed.

7. How we protect it

8. Your rights

9. Children

10. Other websites

11. Questions and complaints

12. Changes